1 Year Single User Upgrades and Incoming Technical Support. Technical support contract includes 10 incoming telephone calls (you call us) or a maximum of 120 minutes (whichever comes first. For outbound support, call PC America at 1-800-PC-AMERICA or 1-800-722-6374 X502 and receive a callback within 3 business hours. Technical support is available 9 AM – 6 PM EST, M-F. |